FAQ

How do I make a purchase? Browse our store, select your product, click "Add to Cart" or "Buy Now," and complete your payment at our secure checkout.

Do you have a physical store? No, we sell exclusively online to ensure the best prices for our customers.

Do you ship to my country? Yes, we ship to a wide variety of locations. Shipping options and availability will be displayed at checkout based on your address.

How long does delivery take? Processing takes 1–3 business days. Estimated delivery is 5–12 business days. You will receive a tracking code via email once your order is dispatched.

What are the payment methods? We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay. Apple Pay and Google Pay are also available on supported devices.

Can I pay in cash or upon delivery? At this time, we only accept online payments through our secure methods.

Can I change my order or address? We can only edit or cancel an order before it has been processed. If you need a change, contact us immediately. Once shipped, modifications are not possible. 

Where do the products come from? We work with logistics centers in the USA, Europe, and Asia, shipping from the most efficient warehouse based on your location.

I only received part of my order. Is this normal? Yes. If your order contains items from different warehouses, they may arrive in separate packages with individual tracking codes.

How do I start a return? Send an email to customer.support@pmv7.com. Items must be unused and in original packaging. Refunds are issued to the original payment method after inspection.

What if my delivery is delayed? Check your tracking code first. If the estimated 12 business days have passed, contact us and we will open an inquiry with the carrier.